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13601-07-2019
KOLKATA
PASSENGER SOUGHT HELP THROUGH SECURITY HELPLINE

PASSENGER SOUGHT HELP THROUGH SECURITY HELPLINE,

METRO STAFF IMMEDIATELY ATTENDED


Kolkata, 28thJune, 2019:

           On 27thJune, at around 20:42 hrs. a commuter o­n-board a Dumdum bound Metro informed the Metro’s Security Control throughSecurity Helpline Number 9007041789that a lady commuter was feeling unwell in a Metro compartment and sought help. She was about to get down at Park Street station.

            The Security Control immediately alerted the o­n-duty RPF staff at Park Street station. The o­n-duty RPF and station staff attended to the ailing lady immediately after the train reached the station. They extended all necessary help to make her stable.

            Thereafter, the Metro RPF and staff took her to the surface gate o­n a stretcher and hired a taxi for her. The relatives of the ailing lady who was accompanying her took her to a hospital. They thanked the Metro authorities for their service.





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