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170101-01-2024
KOLKATA
METRO TOKEN SYSTEM AFFECTED FOR SOMETIME DUE TO SOFTWARE PROBLEM TODAY

AMAR KOLKATA METRO

KOLKATA

PRESS RELEASE

 

METRO TOKEN SYSTEM AFFECTED FOR SOMETIME DUE TO SOFTWARE PROBLEM TODAY

 

Kolkata, Date:01.01.2024

 

Due to a sudden software problem, Kolkata Metro’s token issuance system was affected for a brief period in the morning hours today i.e. o­n 01.01.2024. As a result of this purely technical problem, tokens could not be issued from the counters and accepted at the AFC-PC gates of all the stations of Blue Line, Green Line and Purple Line in this morning.

 

Metro Railway and Centre for Railway Information Systems (CRIS) officials immediately attended the snag and rectified it.As a result, Metro staff started to issue tokens from Ticket Counters at 10.42 hrs and normalcy restored afterwards.In the meantime, passengers having Smart Cards, Mobile QR Code Tickets, Paper Based QR Code Tickets had no difficulties in travelling in the Metro.

 

Inconvenience caused to Metro commuters due to this technical problem is deeply regretted.

 

 

Kausik Mitra

Chief Public Relations Officer





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