METRO STAFF HELP AN INDISPOSED PASSENGER
Kolkata, Date: 25.01.2023
On 24.01.2023 at about 08.47 hrs., on-duty RPF and station staff found a female passenger aged around 20 years feeling unwell after deboarding from an UP train at Mahanayak Uttam Kumar station. They rushed to her help. Considering the seriousness of the situation, she was brought to the Station Master’s office and was given first- aid. Her family members were also contacted over the phone number she gave to the station staff. She also informed the Station Master that she had left her mobile phone in the train while deboarding at the station.
A control message was communicated to all the stations and on-duty RPF and Quick Response Team (QRT) posted at Kalighat Metro Station immediately swung into action and found the mobile in the train after hectic search. Later it was handed over to Station Superintendant of Mahanayak Uttam Kumar station by QRT Team and thereafter to the passenger.
At 09.50 hrs., one person came to the Station Master’s room and identified her as her sister and intended to take her sister home. After complying with all official formalities, the passenger was allowed to go home with her brother.
She and her brother thanked Metro Railway Authority for the kind co-operation.